Privacy Policy
Oriental Tea House
Last updated: January 2025
At Oriental Tea House, we are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website orientalteahouse.info.
1. Information We Collect
Personal Information
We collect information you voluntarily provide, including:
- Name and email address (contact forms, newsletters)
- Phone number (customer inquiries)
- Shipping and billing addresses (orders)
- Payment information (processed securely by third parties)
- Preferences and feedback (surveys, reviews)
Automatic Information
When you visit our website, we automatically collect:
- IP address and browser type
- Pages visited and time spent
- Referring URL and device information
- Cookies and tracking technologies
2. How We Use Your Information
We use collected information for:
- Processing orders and providing customer service
- Sending transactional emails and newsletters (with consent)
- Improving website functionality and user experience
- Personalizing content and marketing recommendations
- Analyzing website performance and traffic patterns
- Detecting and preventing fraud and security issues
- Complying with legal obligations
3. Cookies and Tracking
We use cookies to enhance your browsing experience:
Types of Cookies
- Essential Cookies: Required for website functionality
- Performance Cookies: Track usage analytics
- Marketing Cookies: Enable targeted advertising
- Preference Cookies: Remember your settings
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
4. Third-Party Services
We share information with trusted third parties:
- Payment Processors: For secure transaction processing
- Shipping Providers: For delivery and order tracking
- Analytics Providers: To understand website usage (Google Analytics)
- Email Services: For newsletter distribution
- Social Media: For integrated features and marketing
These third parties are contractually obligated to protect your data and use it only for specified purposes.
5. Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information. However, no transmission over the internet is entirely secure. We cannot guarantee absolute security but maintain reasonable safeguards.
6. Your Privacy Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request removal of your data (right to be forgotten)
- Opt-Out: Unsubscribe from marketing communications
- Portability: Receive your data in a portable format
- Object: Challenge processing of your information
To exercise these rights, contact us using the information below.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion at any time, except where retention is legally required.
8. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it immediately. Parents who believe their child has provided information should contact us.
9. Policy Changes
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last updated" date. Continued use of our website signifies your acceptance of changes.
10. Contact Us
For privacy inquiries or to exercise your rights, please contact:
Oriental Tea House
Address: street. Count 123, Plovdiv
Website: orientalteahouse.info
Email: [email protected]
Response time: Within 30 days of submission
© 2026 Oriental Tea House. All rights reserved.
Your privacy is important to us. Thank you for trusting Oriental Tea House.